Repairs

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WHY INSIST ON IN-HOUSE REPAIR FROM YOUR JEWELER?

In the past, nearly every jeweler performed “bench work,” handling repairs and custom designs in-house. Today, it’s becoming increasingly rare to find a full-service jewelry store with skilled jewelers and designers who work on-site. At Steve Pronko Jewelers, we take pride in continuing this tradition, and it’s something you should prioritize when choosing a jeweler. Trusting a store that doesn’t offer in-house repair services, staffed with certified gemologists, can be risky for your most treasured pieces.

Your most valuable jewelry pieces are often those with deep sentimental value—your engagement ring, a necklace passed down from your great-grandmother, or the pearls you received at graduation. These irreplaceable pieces are worn regularly, enduring years of wear and tear. Just like you wouldn’t expect your car to stay in perfect condition for 20 years without maintenance, your fine jewelry also requires regular care. Repairing your jewelry is crucial to maintaining its beauty and ensuring it remains structurally sound, as prongs, clasps, and other components can weaken over time.

When you rely on a store without an on-site repair shop, you introduce an additional level of risk into every repair. Why take that chance? At best, off-site repairs can lead to delays; at worst, your irreplaceable items could be lost or stolen. Choosing a jeweler like Steve Pronko Jewelers, with a full-service, in-house repair shop, ensures that your beloved pieces are handled with the utmost care, right where you bought them.


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